BCOM

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Field Services

BCom’s global field operations ensure that every deployment, upgrade, and maintenance activity is executed with precision, compliance, and reliability.
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Maritime

BCom, in collaboration with SES, delivers high-performance maritime connectivity solutions for cruise ships and offshore platforms across 13 European countries, the Caribbean, and the US -both at sea and in dry docks.
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Managed services

BCom’s Managed Services Operations (MSO) offers an established, world-class operational structure anchored by our Center of Expertise.
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Engineering Services

At the core of BCom’s technical leadership is our Subject Matter Expert (SME) team, a centralized collection of elite engineers responsible for architecting our most advanced solutions and resolving our most demanding technical challenges.
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Project Management

The Project Management Office (PMO) serves as a strategic hub for coordinating and delivering customer-facing initiatives.
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LAB

Geneva LAB is central to BCom’s commitment to delivering cutting-edge, reliable satellite communication solutions.

Operational Steps

01

Qualify the needs and offer the right solution

Our extensive experience allows us to offer the right solution that fits your requirements. We are vendor agnostic, thus the solution proposed is purely adapted to cover your immediate needs and account for future expansion 

02

Sourcing and logistics

A dedicated team is handling the procurement of the equipment end to end allowing you to benefit from a broad range of related services, from leasing, shipping, customs clearance, IoR, and warehousing across the globe 

03

Deployment / Implementation

With over 300 technical resources spread worldwide, we will assign a team to your project that includes a project manager, a technical team leader, and a variety of technical resources to ensure smooth deployment within a committed time frame 

04

Network Management, support & SLA

After the successful deployment, our Center of Expertise will be actively monitoring your network round the clock to ensure best performance and smooth operation including Radio Access Network KPIs. On the ground, a local team remains ready to intervene when needed offering very short SLA. This combination allows minimum downtime and continuous optimization